Support

You can text replywords in response to any text message from StarStar Mobile in order to indicate your text delivery preferences. When you call a StarStar number, StarStar Mobile may send a text to your phone, depending on the StarStar number’s purpose. Some StarStar numbers result in the delivery of a text message to your mobile phone, while other StarStar numbers do not send text messages. Here is a summary of the way StarStar numbers may deliver text messages.

  • one-time text message 
  • text message subscription if you opt in
  • no text message 

In the cases where you opted in to a text message subscription, you have control over when to stop the subscription. Whether you want to cancel a text message subscription or find out how to get help, the following replywords are there for you.

ReplywordDescriptionText Message
HELPYour mobile phone receives a message about how to get help with a StarStar number or text messageFor help please visit http://www.starstarmobile.com/support. Msg&DataRatesMayApply. Sponsored by StarStarMobile.
STOPYour mobile phone will no longer receive text message associated with the subscription. Be aware that you would receive text messages from StarStar Mobile if you dialed a StarStar number and opted in to subscribe to periodic text messages.You will stop receiving messages for this campaign. For help visit http://www.starstarmobile.com/support. Msg&DataRatesMayApply.
CANCELYour mobile phone will no longer receive text message associated with the subscription. Be aware that you would receive text messages from StarStar Mobile if you dialed a StarStar number and opted in to subscribe to periodic text messages.You will stop receiving messages for this campaign. For help visit http://www.starstarmobile.com/support. Msg&DataRatesMayApply.
ENDYour mobile phone will no longer receive text message associated with the subscription. Be aware that you would receive text messages from StarStar Mobile if you dialed a StarStar number and opted in to subscribe to periodic text messages.You will stop receiving messages for this campaign. For help visit http://www.starstarmobile.com/support. Msg&DataRatesMayApply.